Benefit from the best conditions in your reservation
A valid credit card number is required to confirm your reservation. We will charge 30% of the total amount to the provided credit card as a guarantee for reservations with flexible rates and 100% of the total amount for non-refundable rates.
The Vistabella Hotel reserves the right to correct any rate discrepancy arisen from the system calculation. In this case the hotel will notify the client the correct rate within the next 48 hours, the client can accept the rate difference or cancel the reservation free of charge.
Tourist tax not included: 3,30€ per person per night from 17 years old. Maximum rate per person 23,10€ (7 consecutive days). To be paid directly at the hotel.
In the event that you may have to cancel or modify your reservation, it’s necessary to send a written request by e-mail to email@example.com or by fax to +34 972 253213. The validity is subject to hotel’s confirmation by the same manner.
Flexible cancellation rates can be cancelled for free when notified 72 hours before the day of arrival at 00:00 CET (except 5,- Euros transaction costs). Cancellations notified within the 72 hours before the day of arrival, the first night will be penalized and the rest of nights cancelled. Reservations of 4 nights or more the 30% of the total amount will be charged.
The Non-Refundable rate requires full payment at the time of booking. Payment is not refundable under no circumstances.
In case of premature departure the hotel will charge the total of the departure day and 40% of all remaining services booked and not used. For special packages and non-refundable rates the total amount will be penalized.
All rates include 10% VAT.
Breakfast buffet is included in the room rate.
Check-in time: from 3 p.m.
Check-out time: before 12 p.m.
Children up to 2 years of age stay free using the existing beds. Baby cots are available on request with a supplement of 20 Euros per night.
Children from 3 years of age pay a fixed amount per night even when not using an own bed. Please, include them at the time of booking.
Children from 13 years of age are considered as adults. Please, include them in the adults’ box at the time of booking.
If the hotel detects any discrepancy in the number or age of guests once accommodated that may increase the price of the stay, guests will be properly informed and the difference included in the final invoice.
Pets can be accepted in a few hotel rooms at and additional charge and upon request BEFORE making the reservation, access is restricted to some hotel facilities (SPA, breakfast room, indoor restaurants, etc.).
The Vistabella is a smoke-free hotel, is strictly forbidden to smoke in the public areas of the hotel as well as inside the rooms. Smoking is allowed in the balconies of the rooms and on the terraces of bar and restaurants.
Hotel is not responsible for the lost or theft of cash, jewelry or other valuables not delivered at the reception desk’s safety deposit box.
All guests have to show a valid identification document with picture (ID, DNI, drivers license or passport) at the time of check-in. A valid credit card is also necessary as a guarantee of your stay.
This message and its attachments are addressed exclusively to the recipient, and may contain confidential information in a professional secret. It is not allowed to reproduce or distribute it without the express authorization of HOTEL VISTABELLA CANYELLES SL. If you are not the final recipient, please delete and inform us in the same manner. You can exercise your rights by contacting the address of the responsible of the data treatment. You can check additional and detailed information about Data Protection on our website: http://www.hotelvistabella.com.